Full Job Description
We are a trusted partner to both the private and public sectors, with expertise in delivering award-winning customer services, business process outsourcing (BPO) and public sector and citizen services.
With more than 50 years of experience, we design and deliver innovative, individual solutions for some of the world’s most respected consumer brands and UK public sector organizations, through long-term partnerships.
We are driven by technology, differentiated by experience, and powered by people. We are an equal opportunities employer, embracing diversity in the workplace.
We are looking for a dynamic and pro-active individual who will co-ordinate, support and advise the business on all aspects related to facilities management, environmental management and health and safety.
Responsible for all aspects of health and safety, facilities management and environmental management across the business. The role will manage local facilities co-ordinators at our sites ensuring site based policies and procedures are implemented effectively and consistently to high standards.
You will also be responsible for ensuring health and safety policies for the business are maintained and updated in line with legislation and business requirements allowing the company to operate fully compliant with all statutory requirements, including WFH and hybrid workers. Environmental policies will also be developed and enhanced, meeting current and future statutory requirements as well as supporting longer term business plans such as net zero and carbon reduction plans.
Oversee the smooth running of all sites, liaising with local FM staff and local management. Including functions such as reception, security, maintenance, mail, cleaning, catering, waste disposal and recycling
Contract management of all facilities suppliers across the business including regular supplier reviews and leading on contract re-tenders
Leading on regular facilities team meetings, supporting site management
Providing assurance re compliance (across all sites) with appropriate statutory legislation, relevant standards, business policies and procedures. Ensuring staff can always operate safely.
Assess and implement an appropriate CAFM system for the business
Attend Security Working Group and Business Continuity meetings
Health and Safety
Overall responsibility for current and future H&S compliance across the business
Ensuring all policies, procedures and statutory regulations are adhered to, with regular reviews and improvements and communication of these across the business to promote compliance
Establishing a programme of quality assurance including audits and checks on compliance
Ensuring all staff are appropriately trained in key areas such as DSE, general H&S training
Leading on employee focussed initiatives such as mental health initiatives and company H&S forums
Assess and implement appropriate recognised standards such as ISO45001
Skills & Experience Required
Experience of a similar role, preferably for a large multi-site organisation
NEBOSH diploma in Occupational Health & Safety or equivalent
Chartered member of IOSH
Financial awareness and ability to manage budgets and evaluate tenders
Strong communication skills
Team player with a ‘hands on’ and ‘can do’ approach
Salary & Benefits
Salary up to £60,000
Annual 10% Performance Related Bonus
Access to a suite of employee benefits and discounts
Diversity & Inclusion Statement
It’s our differences that make our organisation stronger, and we work to ensure that all our colleagues’ voices are heard and that their aspirations are nurtured in a culture where people can grow and be 100% themselves every day, no matter their age, sex, gender, disability, ethnicity, sexuality, neurodiversity, or religion. Not only are we a Disability Confident Committed Employer, but we also believe in continuously strengthening our female talent, standing with the LGBTQI+ community and celebrating our multicultural workforce.