Assistant Manager Facilities (Hilton Grand Vacations)

A Facilities Assistant Manager, you are responsible for assisting the Facilities Manager in the effective management of all facilities and maintenance operations within the resort, including energy conservation. You are also responsible for assisting in the development of the Facilities Team and staying abreast of compliance regulations and procedures, as required by Health and Safety.

What will I be doing?

Support the Facilities Manager in leading the Facilities Team in the day-to-day maintenance operation of the resort including service standards, equipment schedule, and work schedules
Communicate with Housekeeping to coordinate and priorities maintenance activities for accommodation, public areas, grounds and staff accommodation
Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property
Prepare rolling preventative maintenance program and ensure appropriate / relevant resources for delivery o and checking of contractor performance
Maintenance of all Resort fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
Assist in coordinating refurbishment programs and define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
Monitor Key Performance Indicators for the Facilities Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives
Maintain asset registers, plant/ equipment servicing records and effective planning and checking on daily, weekly, monthly and periodic activity
Ensure compliance with all relevant company policy and all property/ plant legal obligation/ statutory regulations
Work closely with wider leadership group to ensure communication is clear and that Maintenance team support is timely and as unobtrusive as possible
Ensure that reactive works are prioritised, completed and ‘closed’ effectively through working with and supporting team
Schedule the team in line with planned and routine activities to deliver optimal levels of productivity
Provide team with the clear purpose they require and support with relevant learning ensuring the team has the appropriate tools and equipment to deliver the service required to external and internal customers
Experiences and constant feedback on individual and team performance. Observe, coach and provide team with clear purpose they require and support relevant learning and continued development

Qualifications

What are we looking for?
A Facilities Assistant Manager serving Hilton Grand Vacations at Craigendarroch are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, we’ll be looking for the attitude, skills, and values that follow:
Previous experience in a similar role
Proficient in Microsoft Word, Excel and Outlook
Full UK Driving Licence
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Someone who is a Team Player – Collaborative, Flexible, Fun and Dynamic